If you have a problem, concern or complaint about any part of an adviser’s service, or the services offered by deVere New Zealand please call, email, or write to deVere New Zealand using the following contact information:

 

deVere New Zealand Limited
PO Box 33916
Level 1, 1 The Strand
Takapuna, Auckland,
0622, New Zealand

Phone: 09 489 6380

Email: [email protected]

 

If we cannot agree on how to fix the issue, or if you decide not to use our internal complaints resolution scheme, You May contact the FSCL Financial Services Complaints Limited, which costs nothing and will help us resolve any disagreements. You can contact the Insurance and Financial Services Ombudsman Scheme Inc. by calling, emailing, or writing to them:

 

Address: FSCL Financial Services Complaints Limited, PO Box 5967 Wellington 6140

Phone:  0800 347 257 

Email: [email protected]

Further information can also be found on their website, at www.fscl.org.nz